How to Fix Stretched or Incorrectly Formatted Content
Content that looks stretched or doesen’t fill the scren is usually created in the wrong format. Fyresign supports both landscape and portrait display, an the slide format must match the screen orientation.
Recommended resolutions:
- Landscape: 1920 x 1080
- Portrait: 1080 x 1920
To change the orientation of a slide
- Log in to Fyresign.
- Find the slide you want to change.
- Click the scaling button at the top centre of the editor.
- Select the desired orientation.
- Save the slide.
How to Fix Content That Is Rotated Incorrectly on Screen
If the content is rotated incorrectly relative to how the screen is physically mounted - for example, appearing sideways or upside down - you can correct this directly in Fyresign.
To adjust the rotation of a screen
- Log in to Fyresign.
- Go to Screens in the left-hand menu.
- Select the screen you want to adjust.
- In the settings panel on the right, find the rotation dropdown.
- Select Normal, Right, Left, og Inverted depending on how the content appears.
- Click Save screen.
FAQ
What is the different between scaling and rotation?
Scaling refers to the format of the content slide - whether it is landscape (1920 x 1080) or portrait (1080 x 1920). Rotation refers to how the screen physically displays the content. If a screen is mounted sideways, you set the rotation to compensate. Both settings must match for the content to display correctly.
First, verify that the slide it self was created in the correct format. A slide created in landscape format will look streched or incorrect on a portrait-mounted screen, even if the rotation setting is right. Go back into the slide editor, check the scaling setting, and adjust if needed.
You need to do who things: create your slide in 1080x1920 resolution, and set the screen rotation in Fyresign to match how the screen is physically mounted. Go to screens, select the screen, adjust the rotation dropdown in the settings panel.